RPO defines how much recent data the business can afford to lose. RTO defines how long a service can remain unavailable. These two decisions shape backup frequency, recovery design, infrastructure cost and the order in which systems should be restored.

Recovery point objective (RPO)

  • An RPO of four hours means the business accepts up to four hours of data loss
  • Shorter RPOs normally require more frequent protection or replication
  • Different workloads should have different RPOs based on business impact

Recovery time objective (RTO)

  • An RTO of two hours means the service should be restored within two hours of disruption
  • The target must include infrastructure, application and validation time
  • A target that has never been tested is only an assumption

How to set realistic targets

  • Start with business impact, not the backup product
  • Group workloads into recovery tiers
  • Account for dependencies such as identity, DNS, storage and networking
  • Test the full recovery path and record actual results

Questions to take into a recovery workshop

  • Which service causes the greatest impact when unavailable?
  • What is the latest usable data the business can accept?
  • Who confirms that a restored service is ready?
  • What manual process can bridge the recovery window?